Social Media & AI Training
— Engage, grow, deliver.
Become an AI-augmented community manager: content generation, automated monitoring, assisted moderation, intelligent reporting. A hands-on, certifying training built for the era of content production at scale — without losing your brand's voice.
social media expert
Less manual production,
more strategy.
| Task | Before | With AI (method taught) |
|---|---|---|
| Content ideation | Manual brainstorming, fixed calendar | AI-assisted variant generation, rapid angle testing |
| Writing | One post = one full writing session | First drafts generated, human touch-up for brand voice |
| Competitive monitoring | Time-consuming manual monitoring | Automated tracking of trends and mentions |
| Moderation | Manual reading and replying to each message | Sorted and suggested replies, humans decide on sensitive cases |
| Reporting | Manual KPI exports | Automated dashboards, performance alerts |
What you will master
by the end of the training
3 days to become an expert Community Manager.
An intensive, hands-on curriculum built around real cases, collaborative workshops and role-play scenarios.
- Understanding the role and mission of a community manager
- Overview of platforms: specifics, audiences and best practices
- Building a social media strategy aligned with business goals
- Building an editorial calendar with AI-assisted content generation (copy, visual ideas)
- Mastering the formats: posts, stories, reels, videos, carousels, lives
- Safeguards: keeping a recognizable brand voice despite AI generation
- Workshop: creating a month of content for a brand (calendar + generated variants + human touch-up)
- Engaging your community: engagement techniques, games, polls, UGC
- AI-assisted moderation: sorting interactions, suggested replies
- Crisis management: catching early warning signs sooner with AI, keeping the human decision on sensitive replies
- Managing influencers and partnerships
- Introduction to paid social and sponsored campaigns
- Workshop: crisis-management role-play and responding to real-world cases
- Analyzing performance: key metrics (engagement, reach, conversion)
- Using analytics tools (Meta Business Suite, Hootsuite, Buffer)
- Building performance reports and recommendations
- Automating publishing and monitoring with tools and AI
- Advanced strategies: social listening, competitive monitoring, trends
- Final case study: developing a complete community management strategy
- Final assessment and award of the Web First Rank Professional Certificate
This training is made for you if…
Learn from experienced
practitioners
No theory without real-world grounding. Every module comes from hundreds of real campaigns run for clients in Tunisia and internationally. Our community management experts guide you step by step with concrete cases.


A hands-on, certifying training
focused on the job
Our teaching approach is built on "learning by doing": over 80% hands-on practice, real cases and personalized coaching.
What they say after
the training
"This training gave me every key tool to run an engaged community. I doubled the engagement on the accounts I manage in just 3 weeks."
"The crisis management module was extremely useful. I learned to anticipate and react effectively. A very hands-on training with role-play scenarios."
"I loved the hands-on approach. We worked on real cases and I left with tools and templates I use every day. I recommend it 100%."
Frequently asked questions
Ready to become a
Community Manager?
- ✓Lifetime access to materials, slides and recordings
- ✓Private Alumni community
- ✓Personalized coaching by expert trainers
- ✓Recognized Professional Certificate
- ✓Exclusive resources: templates, frameworks, checklists



